MOVETRU PRIVACY POLICY

Last Updated: June 2024

At Movetru we are committed to protecting the privacy and security of your personal information. This Privacy Policy (“Privacy Policy”) sets out how Movetru Ltd and its affiliates “Movetru”, “we”, “our”, or “us) use, share, and protect any information that you give us when you use any of our services. By using our website or service (collectively, the “Services”) service and submitting information you agree that we may use and disclose your information according to the terms in this Privacy Policy. The Privacy Policy is part of our Terms and Conditions of Use. If you have any questions or need more information about these Services, please contact us at hello@movetru.io

ABOUT US

Company Ltd Name: Movetru Ltd.

Company Registered Number: NI670805

Company Registered Office Address: Boyland Road, Ballymoney, BT53 7HE, Co. Antrim, United Kingdom

Movetru is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

We reserve the right to update this privacy notice at any time. We may also notify you in other ways from time to time about the processing of your personal information.

If you have any questions about this privacy notice or how we handle your personal information, please contact our Data Protection Officer (DPO), Naomi McGregor at naomi@movetru.io. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

INFORMATION WE COLLECT

Movetru takes the protection of Personal Data seriously. Personal Data means any information from which a living individual (called a Data Subject) can be identified. It does not include information that has been anonymised. Personal Data can come in many forms: at its simplest, it may be a name, address and telephone number, but it can include a wide range of matters such as an individual’s opinion or their preferences. Under GDPR, an IP address is also considered to be Personal Data. We may collect a variety of information about you and others, as described below and as described in other terms and conditions that relate to our services (please refer terms and conditions to each Service you are using). Such information includes, but is not limited to, information highlighted below. 

When you use our Services, we collect the following types of personal information:

1. Order and Account Information

Full name and job title, company contact information including email address, telephone number, company name, preferences, interests in or enquiries about our products and services, demographic (company) information such as business postcode, company address, billing, payment, and shipping information, job application data such as your resume, education and employment history, skills, references, and government database services, data we are required to keep by law if you become a customer, device data, such as information about your computer and about your visits to and use of our Services, including IP address, geographical location, browser type and version, operating system, and referral source, log data, including information associate with your activities on our Services, including information about the way you interact with our Services, statistics of your visit, and the number of bytes transferred, hyperlinks clicked, and other actions you take,

2. Movetru MT1

Device serial number, username, password, location, company name, gender, height, weight, biomechanics, date of birth, activities you participate in, session data, raw sensor data, activity metrics calculated from Movetru Metrics, IP address, device ID, app usage information, cookie information. 

3. Additional Information

Referral information including contact list, surveys, payment information including name, credit, debit card, account details and billing address, shipping address.

HOW WE USE YOUR DATA

We process your personal information for the purposes set out in this Privacy Policy only where we have a valid legal ground for doing so under applicable data protection law. The legal ground will depend on the purpose for which we process your personal information. 

We will use your personal information for the following purposes as is necessary for the performance of our obligations under our customer terms, employee handbook, or to answer questions or take steps at your request prior to entering those terms. 

When you use our Services, we may use the following types of personal information for:

1. As a Customer or Trial User

For internal record keeping, to aggregate data filled on our website and connect that data to our CRM, to improve our products and services, to comply with legal obligations, to respond to requests from competent authorities, to protect our interests, to protect our rights, safety, or property, and/or that of our partners, you, or others, to enforce or defend our legal rights, to forward your information to our selected distributors/resellers/partners or third parties as set our in this Privacy Policy, to periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided, to contact you for market research purposes or surveys, to customise the website according to your interests, to supply you with products or services purchased or licensed, to send technical alerts, updates, security notifications, and administrative communications, to send statements and invoices to you, and to process payments, to send technical alerts, updates, security notifications, and administrative communications, to assist with the resolution of technical support issues or other issues relating to our products or services, to verify your identity, investigate, and prevent fraudulent activities, to carry out training relating to our products or services, to manage registration, payments, and your attendance to our events, where it is required for public safety. 

2. As a Potential Employee

To assess your skills, qualifications, and suitability for the position you have applied for, to carry our background and reference checks, to communicate with you about the recruitment process, to keep records related to our hiring process, to comply with legal or regulatory requirements. 

We may aggregate your non-personally identifiable data. This data will in no way identify you or any other individual. We may use this aggregated non-personally identifiable data to:

Improve our knowledge of customers, provide existing and potential customers with further information regarding the uses and benefits of our Services, improve our Services, develop machine learning or artificial intelligence models. 

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as fulfilling your order or providing our Service). 

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 


HOW WE SHARE YOUR DATA

There may be circumstances where we wish to disclose or are compelled to disclose your personal information to third parties.This will only take place in accordance with the applicable law and for the purposes listed in this Privacy Policy. 

Occasions where we may reveal information about you include but are not limited to:

  1. If you request or authorise it

  2. If the information is provided to help complete a transaction for you

  3. If the information is provided to comply with the law

  4. At possible sale or restructuring of the business

  5. Otherwise described in this Privacy Policy 

The following third-party service providers process personal information about you:

AWS (Amazon Web Services), Mailchimp, Squarespace.

We do not sell your information to a third party. We do not share your information with others for their direct marketing purposes. 

We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

SECURITY

We value your privacy and importance of your personal data to you. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised method, altered, or disclosed. While we cannot ensure or guarantee that loss, misuse, or alteration of information will not occur, we use all reasonable efforts to prevent this. 

We will notify you and any applicable regulator of a suspected breach where we are legally required to do so. 

UNDER 18 YEARS OLD

Permission from a parent or legal guardian must be obtained prior to data collection under 18 years of age. If it comes to our attention that we have collected the information of a child without parental consent, we will delete the information promptly. 

HOW LONG WE KEEP YOUR DATA

We do not retain your personal information for longer than we need it in order to provide the Services to you. To determine the appropriate retention period of personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. 

Consistent with these requirements, we will delete your personal information upon request. 

HOW TO ACCESS YOUR INFORMATION AND DELETE DATA

You can update, amend, or delete your information at any time by contacting us using the information above. 

You can choose not to receive emails from us by “unsubscribing” using the instructions in any email you receive from us. This will not stop us from sending emails about your account or transactions with us. 

By law, under certain circumstances you have the right to:

  1. Request “Data subject access request” to enable you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it

  2. Request correction of the personal information that we hold about you

  3. Request deletion of your personal information

  4. Request that your personal information is not processed for direct marketing purposes

  5. Request the transfer of your personal information to another party. 

If you want to review, verify, correct, or delete your personal information this is available at any time within the Movetru App without the need to contact our DPO. This functionality is within the App Settings. 

It is important that your personal information is accurate and current. Please keep us informed if your personal information changes during your working relationship with us. 

WHERE YOUR DATA IS STORED

Movetru Ltd is a UK registered company. This Service is hosted and operated in the United Kingdom. Personal data may be accessed by us or transferred to us in the United Kingdom, or to our affiliates, partners, merchants, or service providers who are located worldwide. By using our Services, you consent to any transfer of this information. 

EUROPEAN UNION AND UNITED KINGDOM PRIVACY RIGHTS

For individuals within the European Economic Area and United Kingdom, data will be compliant with GDPR and United Kingdom data protection laws.

You have the right to make a complaint to a UK or an EU Data Protection Authority, such as the UK Information Commissioner’s Office. We would appreciate any concerns being highlighted with our DPO ahead of registering a complaint.